How To Fix Wi-Fi Issues On Samsung Galaxy Note 9

One of the most common issues on smartphones is related to connectivity and users deal with this problem most of the time. If you are using a Samsung Galaxy Note 9, and you are also encountering this problem as well, then you should read on this post. The network and connectivity issues often make you frustrated and that seems it’s hard to stop it altogether. However, whether it is a slow connection keeping you in trouble or you are facing intermittent disconnection, most of them are easy to fix. Here are solutions to fix Galaxy Note 9 Wi-Fi issues.

Solutions to fix Samsung Galaxy Note 9 Wi-Fi issues

Problem 1: Slow Wi-Fi connection

Solution 1: Resetting the network settings

  1. Enable Wi-Fi connection and then turn off the hotspot to observe internet connectivity. If you cannot get the connection, you should start the procedure of resetting the factory settings.
  2. Swipe on an empty place from your Home screen to open the apps tray.
  3. Tap on Settings > General Management > Reset Rest network settings.
  4. Choose the Reset Settings and type in your PIN code
  5. Tap on Reset Settings again and you will see a confirmation window once the process is completed.

When resetting the network settings is done, check if the problems of slow Wi-Fi connectivity have already gone away. If the problems still appear, you need to reset all the settings on your phone.

Solution 2: Resetting all settings

  1. From your device Home screen, swipe up and down the display to access the screen of apps.
  2. Tap on Settings icon and then choose Backup and Reset.
  3. In Reset section, tap on Reset Settings and then review the info. Next, choose Reset Settings.
  4. Enter your correct PIN, password, pattern, and fingerprint scanner.
  5. Review the info again and tap on Reset Settings popup

If the problem persists after performing the above methods, the problem might come from the radio of the phone.

Problem 2: Wi-Fi connectivity problem due to non-functional apps

Service providers or carriers usually install their services or apps on your Note 9. Although those apps can be easily disabled or uninstalled, you should determine at first if the connectivity is due to those apps. The best way is to run your phone in the Safe mode. In this mode, the third-party apps will be uninstalled temporarily and the phone only reloads the core services. The process is safe for your phone as well as the files in it.

Solution 1: Boot your phone in Safe mode

  1. Power off your phone first
  2. Press and hold the Power button until you see “Samsung” logo appearing on the screen, release the key.
  3. Quickly press and hold the Volume Down key and continue until the restarting procedure completes.
  4. Once the Safe mode is displayed on the bottom left corner, just release the button

Solution 2: Uninstall the apps

If the problem of Wi-Fi connectivity still remains even when your phone runs on the Safe mode, you should not worry about. All you need is uninstalling all the apps on your Samsung Galaxy Note 9.

  1. From the Home screen, open the tray of apps by moving on to an empty spot.
  2. Tap on SettingsApps.
  3. Tap on the application you want to uninstall from the list or tap on the three dots icon to Show system apps for the pre-installed apps.
  4. Select your desired app again and choose Uninstall.
  5. Tap on Uninstall again to confirm the selection.

Problem 3: Slow or dropping Wi-Fi connectivity

Solution 1: Deleting corrupt caches

The system caches are files, which are small and temporary, but they are necessary for your device, services, and apps to work correctly. But if a cache becomes get corrupted and it stays in the system, it the performance of your phone will be affected greatly. To check whether the Wi-Fi connectivity issue is due to corrupted caches, you have to delete all of them and they are likely to be replaced with the new ones. Here is how you to do it.

  1. Power your device off and then hold the Volume UpBixby After that, press and hold the Power key.
  2. When you see the Samsung logo on the screen, release the keys and the window “Installing system updates” will come for a few seconds before the Android logo appears on the screen.
  3. Use the Volume Down key to highlight the “wipe cache partition” option and press the Power button for selection.
  4. Keep pressing the Volume Down button until the option “yes” appears on the screen and then press the Power button to confirm.
  5. After the completion of wiping cache partition, the “Reboot system now” window will show up on the screen.
  6. Press the Power key to restart your phone.

After wiping the system cache, check again whether the Wi-Fi disconnection problem still persists. If it did not help, you should factory reset the device.

Also see: How To Customize Notification Bar On Galaxy Note 9

Solution 2: Factory reset your Galaxy Note 9

The last resort you should consider is performing a factory data reset on your Note 9. While conducting this procedure, all saved data on your phone internal storage will be deleted, including invalid settings, system errors, and corrupted apps, which have led to the Wi-Fi disconnection on your phone. So, you should first back up all the important data so that you can restore them later when necessary. You can also disable the Factory Reset Protection after the backup by removing the Google account from your phone to avoid being locked after the reset. Here is to do so:

  1. Power off your Galaxy Note 9 first.
  2. Press and hold the Volume Up + Bixby button and then press the Power button
  3. When you see the green Android logo on the screen, release all the buttons, the window “installing system update” will then appear for a few seconds before the Android logo.
  4. Use the Volume down key to highlight the ‘wipe data/factory reset’ option and then press the Power button for selection.
  5. Press the Volume down key until you see “Yes – delete all user data” and press the Power button again to start the process of factory reset.
  6. After the process is done, choose ‘Reboot system now’

Now, all you need is to set up and reconnect your phone to the W-Fi network as the problems go away by then. The Wi-Fi network and the intermittent dropping connection can easily be solved with this procedure if the issue is related to software.

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